Posts by Paul Costello1

Stories about Members- Wendy at Saturday School

3Ms. Pintado, the AmeriCorp member has been helping to edit college entrance essays, creating outlines with the students. In addition, she has been helping the students choose their college of choice. Ms. Pintado has also edited student resumes so they may apply to colleges and submit scholarship applications.

She has also facilitated ACES workshops, specifically time management. Ms. Pintado assisted with the ACES kickoff which introduces parents to the services provided and the ACES partnership. There was an evening parent event on being an involved ACES parent and she helped out during November 2016. 

Lastly, Ms. Pintado is helping the ACES program with mentoring ACES students because she is a 1st generation student as well as a scholarship recipient.

Stories about our members-Diana Rubio at Kemp Mills Elementary

rubio-dianaDiana is biliterate in English and Spanish, and she is a great role-model for all the students in my classroom! She supports all the students in the class and has demonstrated a strong commitment to their learning. She has been planning a visit to the University of Maryland for all the 4thand 5th grade students in our school. She got the field trip approved by presenting her proposal to the principal in our school. She was really excited about that! She is planning to make this a memorable experience for all our students by involving other AmeriCorps Program participants as well. Diana got the inspiration to make this experience possible after talking to our students and realizing that most of them did not know anything about any local universities. We are all excited and look forward to this field trip that will connect the classroom to the real-world. Gracias Diana for all your enthusiasm and commitment, si se puede!!!   (Supervisor Juan Figueroa)

Stories about our members: Alma at Benchmarks loves Words

alma“Alma is very receptive to the needs of the students in the after school program.  Through relationship building with program youth, Alma has noticed that some of the participants share her passion for words/vocabulary.  Noticing this as a way to further engage the young participants, while being intentional with program offerings, Alma has implemented a “Word Group”.   If students complete their homework before the hour of 5:30, they have the option of joining Alma and others to engage in activities such as; word searches, crossword puzzles, and fill in the blanks.  The activities, popular with the students as they are, are meant to further develop vocabulary and focus on parts of speech.  Alma has made this group a “cool space to be” and even students who don’t share a passion for vocabulary (yet) have joined in the fun.  “ (Meredith Smith Supervisor) 

Mapping the Middle- Project CHANGE declare a Middle

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After the holiday break, the Project CHANGE team reassembled today to catch up and greet the new year. It was also time to revisit the journey of service and claim that we are just about half way, to declare a middle.

We played a game with maps and ships and compasses and asked each member to place themselves on the map.  Where are you now? How far have you come? They opened their letter to themselves that they wrote back in September, like the sealed orders a captain opens once he or she is on the open seas.  It gave them some bearings, and reminded them of what  they expected back then at the start.

Most were on course, and had the wind at their backs and were powering ahead, while a few felt they were a little stuck in the doldrums. Others had found that tropical island in the middle of the ocean that made them feel so content that they did not really want to leave. They had created their own comfort zone. One even felt she was somewhat wrecked and had to salvage some parts of the first part of her service year to build a better craft for the second half. She had had a terrible accident and had been out of action for a few weeks recovering.Map the Middle

What we asked the members was “What do you know now that you did not know then, that you can use to make a difference for the rest of your journey?”

Some members said that they had to readjust their expectations to make it work for them.  They had sorted through some of their frustrations and were determined to make the most of the year.  Others said that then they joined, they thought it would be all about serving the kids and they did not expect that organizations and staff and relationships would matter quite so much. Some members are feeling the stress of overload. They are being asked to go the extra mile, which they do not mind doing so long as supervisors remember they are AmeriCorps- folks map the middle 2who are serving as a year away from the grind of 40 hour weeks and salaries. They are not just extra staff.  AmeriCorps is not meant to get people ready for the working world. It is introducing them to the dignity of service.

Sometimes in the middle, we all need reminding of what Project CHANGE is all about. It is about  making a difference, to the people we serve and to the people who are serving. It is not about filling gaps.

Today also marks our first meeting with students at Sligo Middle School and the creation of our own Mentoring program. The kids we got to meet were great and really fun to talk to.  We look forward to meeting Diego and Robert and Jose and the girls in two weeks time.sligo 2
All in all, a good start to a new year. Here’s to a safe and fruitful 2017.

Second Annual AmeriCorps MD Story Festival December 2nd 2016


Four Maryland based AmeriCorps programs- Project CHANGE. CASA, Maryland Conservation Corps, and Volunteer Maryland, totaling 50 plus members met at the beautiful CASA mansion on Friday to network and share experiences and stories from their service year. Each member was invited to share a story from their time so far at AmeriCorps and then, for the group to come up with a title in the form of “How X did Y,” such as “How Ariana’s Aunt inspired her to do something more.” Out of all the stories, the group caucused to find the four most powerful stories that the whole group might hear. This process known as Living Stories, is  the signature process of the Center for Narrative Studies. (www.storywise.com) We were thrilled to welcome Sarah Kims and Valerie Staats from the head office.

These story titles told us what the AmeriCorps members were DOING- how they were making a difference, ether in helping a student reach her goal, or how sharing your past can effect someone else’s future.

Here are some of the other things AmeriCorps members do: -crash through the language barrier, help others get their groove back, turn on light bulbs, find a call to the wild,  discover their passion, dream even bigger, take initiative, find their calling, inspire young people, bridge the cultural gaps, inspire students to find their strengths, inspire themselves to do something more.

It was a fun and inspiring day. Thanks to Pablo Blank and all his CASA members and staff for making us so welcome.



The members also were eager to learn about stories and how to tell better ones. They heard how a story is not a chronology. it is not this happens and this happens and this happens. No, it is a sequence that has a consequence. This happened BECAUSE this happened. And further, this consequence has to have a wider significance. It must matter. They learned that once you tell a story in public, you give it away- you no longer can control how people are going to hear it or interpret it. The power in a story is that it is our habitual human way of translating change into a form that we can grasp, and how we can draw attention to that moment of decision that makes all the difference.


We heard some amazing stories. The four that came out of the 50 stories shared were about-

  1. One moment of decision, in the face of huge opposition – from family and friends,  one member shared how she knows it was the right decision, to do AmeriCorps.
  2. The story of the feel good Buzz words that we all use to make ourselves happy, especially when it comes to the environment, words life sustainability. Yet the story pulled the veil back to show that in the name of these buzz words, sometimes we are doing more harm than good to the natural world, such as planting more trees that will die rather than saving the ones we planted and did not take care of. The story was both personal and a powerful plea from an advocate.
  3. The story of personal anguish and suffering, and how serving in AmeriCorps has enabled the member to turn her pain into something more, whereby she can offer “an ounce of hope” to the students who come to her, asking all sorts of advice about the challenges of  relationships and growing up. When you have been there, and seen abuse and the worst of human behavior, you can help young people strive to be their best.
  4. The story of an alumnus who confessed the feelings that he had about his own identity, and how his service at the YMCA was a way for him to be prouder of what he was and what he had to offer.


At the end, we were treated to more stories, about how the Conservation Corps member finally got to fight a forest fire, how one member working with wild birds got pooped on big time, how a member championing a student who was forlorn because someone had stolen his pencil, and how because the member was his advocate, he is a student she can lead and motivate.

There were lots of laughs, even some tears, and a lot of deep sharing that we hope sends the message to all AmeriCorps members that they are not alone, that their service creates a story that matters and that while they might not know it, their work is creating future stories of inspiration for others to serve.

As we wrapped up the day, I appealed to the members to make their year of service as memorable as they could make it. Or in other words, DO IT FOR THE STORY, because only in that way can they ensure that their experiences live on and have even greater chapters.

Meeting with the Supervisors

Image result for best supervisorsToday Project CHANGE played host to our team member supervisors. After we introduced ourselves, the Supervisors got to sample what the Team experiences in this training space most Fridays-Bells and Whistles. What were the highlights that we can share, and what were the issues that we might invite reflection and feedback from the group.

The testimony of the Supervisors to the members was absolutely glowing. Here are a few of the comments we heard.

“competent, goes the extra mile, really gets the family support role, kids love her.
” really fitted into our teacher community, like one of the family. Just wish she would advocate more for herself. She takes initiative and is talking about starting some after school clubs. She manages to cope with a crazy schedule.”
“She is a real self-starter, always organized, even when I am not, always gets things done, and goes above and beyond.”
“Would love to work more with her, she has so much to offer, especially the language skills that we do not have.”
“They are smart, energetic and have really learned to be their best advocates, and are sometimes dedicated beyond what we could even expect.”
“The kids really love him, they know he cares, and he relates so well to the families.”
“She does a great job, organized, and on top of her job. She gets anxious when she is doing something totally new, but is willing to give it a try.”
“He is very caring, doing an excellent job, and now, one of the teachers has let him take the lead, and he loves the kids and they love and respect him.  He puts his all into it.”
“They are very professional, and know what they are doing. They work well with the students, and we are happy to have them.”

Thank you to the Supervisors for all you do to make Project CHANGE a success.




A Day of Service at Adopt A Playroom-Homeless Children’s Playtime Project


Today AmeriCorps Project Change are having a break in their training routine and heading down to DC to work with the Homeless Children’s Playtime Project, a very worthy cause. The team will be helping to lay some new carpet and to clean up a new play space for the kids. The day has been organized by one of our members, Diana Rubio. Diana is taking the lead on a number of projects for the Project CHANGE team this year.  Coming as it does the week before Thanksgiving, its appropriate that Project CHANGE reach out today to kids and to add their little efforts to help bring more joy into the world.

The Power of Peer to Peer Coaching

Today Project Change has the pleasure of a Master Coach, Lynn Feingold, who is taking the team through the process of Peer to Peer Group Coaching, the practice the team know as Bells and Whistles at each training meeting.

It begins with knowing how to truly listen, to be able to actively feed back to the speaker that you have heard them, what they say, how they feel, and how they understand themselves.

What the listener gives back is not what they heard so much as what the speaker heard himself or herself say. We presume that we speak and know  what we mean and how we feel, until someone mirrors back to us how we come across, and that perhaps our words were stronger than we intended, or that there is a feeling underneath the words that others are much more aware of than we are.

A powerful listener does not hear us so much as allow us to hear ourselves at a deeper level. That means however that we remain focused on the person speaking to us and not allowing distractions or the impulse to give advice or move the focus to ourselves.Along with Active Listening, the team are learning:

  • the power of the question
    We hear our colleague describe a problem but we usually have no sense of the situation, the duration, the story of the situation that is behind the problem. Hence, the first round of questions needs to flesh out the reality as it could be observed by someone else. Narrative Scholars sometimes call this mapping the Landscape of Action. Next, once we get a sense of a shared understanding of what is going on, we shift to map the landscape of Consciousness, as to meaning, and how important is this to you, and what are the assumptions or needs or desires behind the problem that make it a problem or a challenge?
  • the power of the pause
    Conversation is noise unless we allow ourselves and our partners the space to embody the words, to allow the words to become flesh. Lynn does the “How are you?” exercise, where on the fly, you ask it and get the on the fly response, “Fine.” Then, she does it with the asker taking a breath before asking, and the respondent taking a breath before answering, and suddenly, we have created a different conversation. A Coach holds the space for a conversation to expand and go deep. The body is always in the act. So, deep listening is spatial as well as emotional and mental. The coach has to learn the space that silence creates and pausing respects, to catch echoes and resonances that are too easily missed.
  • the power of a plan.
    The coaching session is part of an ongoing story of making a difference. Hence, the words need at some point to enter the world and instigate action. At the end of each session, the person with the challenge makes themselves accountable to DO something, or perhaps NOT do something, as a strategy for change that at the next session, they can report on.

    The power of peer to peer coaching as a narrative tool means we are sharing our stories in real time, when we don’t know how they are going to end, and at the same time, sharing our commitment  to being agents of change, and not victims of circumstances. We are recruiting an audience that is championing our leadership and on side with our intentions to do the best we can and be the best we can.  We can’t do that alone, and Peer to Peer coaching is a powerful means by which we can express that.

Do you Ask or Tell? Do you Express or Control how you feel?

Today the AmeriCorps Project CHANGE team learned about a new personal effectiveness tool known as Social Styles. Our expert John Dold put the members through their paces, inviting them to assess their personal styles under the headings of:


It created a fascinating discussion between us, as the expressives expressed their feelings and the drivers drove home their insights  while the Analytics sat back and more rationally examined what was going on, what did the data say, and the Amiables kept everyone happy. It was a perfect demonstration of the styles. We onsocvial-styles-1ly have one driver, and plenty of expressives. Who is surprised?

What did we learn? That we all have our preferred style and that others may have a personal style that is different and not necessarily compatible with ours. When we Expressives get frustrated with the team member who goes on and on about the details, we have to realize that the Analyticals get just as frustrated with the over-excited Expressives who gush and enthuse about every thing. Or the Amiables who want to keep everyone happy and find the dynamic and decisive style of a Driver to be too much. Its not that any style is wrong, but that we all need to be flexible and try on different styles to suit the need.

soc-sty3Vive La Difference it is when it comes to personality types. Whether one model fits or not, they all make the point that none of us come at the world in exactly the same way. We should not presume that our view is the only view. We are all shaped by so many different variables, from genes to upbringing and language, and culture that our AmeriCorps team is a model of diversity, in ethnicities, languages and personalities. Today we learn to cherish that.





Questioning our own Cultural Assumptions Study Circles 2

What if the achievement gap was a symptom of something bigger, something more basic than just students failing exams or dropping out? What then?

What if students fail or succeed due to circumstances and contexts over which they have little or no control? What then?

What if as spirited and motivated we are as  educators to remedy the problem,  we might be as much part of the problem as we are of the solution? What then? 

What if all our precious presumptions about equality and justice make us blind to reality,  and that our belief that students, given the same opportunities, rise or fall based on character or will power or grit is nothing more than a softer expression of hard discrimination? What then? 

Project CHANGE  today experienced Part Two of  the powerful Study Circles method. We in the helping and teaching professions can get so outward focused, we feel its a luxury or navel gazing to take some time doing some serious self-reflection on our practices, beliefs and goals. But we have to be reflective practitioners if we are keep our own learning alive. Last week, the team learned some basic techniques of mindfulness, to quiet that noise and focus on being, not doing. It was a perfect complement to the session today, when we took a pause to look at our own stories where race and prejudice may have got in our way and the way of our students.

The team were asked to take a ‘systems approach’ to the problem,  to focus less on instant fixes 20161021_131748and more on what behaviors and attitudes feed the problem, and what gets in the way of us getting a handle on it. There is so much to learn, and so much to unlearn. 

As Marion Wright Edelman said to us in an event two years ago, “Every child has the right to feel they can achieve and be successful.” If we create a system that tests and tests and tests, to screen out failure from success, or if we serve a culture that overlooks young people’s developing bodies, minds and souls, to privilege aptitude over attitude, then we are creating more failures to fix.  We are like that ingenious Irish fire brigade who to avoid unemployment, tried lighting the fires they then went to put out.

Today was hard. There was some heavy lifting, some hard topics, some tears, even some anger, but Yesenia led us through with great calm and compassion. She knew what the Project CHANGE team might be feeling, because three years ago, she was in the room not as a facilitator but as a member of another great AmeriCorps Team.

Thank you Yesenia. Thank you John Landesman and Study Circles. Thank you CHANGE team for the courage to have a fierce conversation.